Privacy Policy

Last Updated: June 11, 2026

Welcome to Traedol ("Traedol", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal information you provide when using our website, mobile applications, and related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Traedol.com and use our marketplace platform where freelancers, service providers, buyers, and businesses can offer and purchase services and gigs.

By using Traedol, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Personal Information

When you create an account, purchase services, sell services, or contact us, we may collect:

Full name
Username
Email address
Phone number
Profile photo
Business information
Payment information
Billing address
Country and location
Government-issued identification (where verification is required)

B. Transaction Information

We collect information related to:

Gig purchases
Service orders
Payments
Withdrawals
Refund requests
Disputes and resolutions
Communication between buyers and sellers

C. Technical Information

We automatically collect:

IP address
Browser type
Device information
Operating system
Login records
Pages visited
Referral URLs
Date and time of access

D. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Improve website performance
Analyze traffic
Personalize user experience
Prevent fraud and abuse

You may disable cookies through your browser settings, although some platform features may not function properly.

2. How We Use Your Information

We use your information to:

Create and manage user accounts
Process payments and withdrawals
Facilitate transactions between buyers and sellers
Verify user identities
Provide customer support
Improve our platform and services
Prevent fraud, scams, and abuse
Send important notifications
Enforce our Terms of Service
Comply with legal obligations
Conduct analytics and platform improvements

3. User Communications

Traedol provides messaging features that allow users to communicate with each other.

Messages may be monitored, reviewed, or retained when necessary to:

Investigate fraud
Resolve disputes
Enforce platform policies
Protect users and the platform

Users should not share sensitive financial information through platform messaging.

4. Payment Processing

Payments made through Traedol may be processed by third-party payment providers.

We do not store complete debit card, credit card, or banking credentials on our servers.

Payment providers may collect and process payment information according to their own privacy policies.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

Service Providers

Third-party companies that help us operate the platform, including:

Payment processors
Hosting providers
Analytics providers
Email service providers
Security providers

Legal Requirements

We may disclose information if required to:

Comply with applicable laws
Respond to court orders
Protect user safety
Prevent fraud
Enforce our legal rights

Business Transfers

If Traedol is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

6. User Profiles

Certain information may be publicly visible, including:

Username
Profile photo
Service listings
Ratings and reviews
Portfolio items
Seller statistics

Users should only publish information they are comfortable making public.

7. Data Security

We implement reasonable technical and organizational measures to protect user information, including:

SSL encryption
Secure servers
Access controls
Password protection
Fraud monitoring systems

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as necessary to:

Provide our services
Maintain business records
Resolve disputes
Comply with legal obligations
Prevent fraud

When information is no longer needed, it will be securely deleted or anonymized.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing activities
Object to marketing communications
Request a copy of your data

To exercise these rights, contact us using the information below.

10. Children's Privacy

Traedol is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will remove such information promptly.

11. International Users

Your information may be stored and processed in countries different from your country of residence.

By using Traedol, you consent to the transfer and processing of your information where our services and providers operate.

12. Third-Party Links

Our platform may contain links to third-party websites and services.

We are not responsible for the privacy practices or content of those third-party websites.

Users should review the privacy policies of any external sites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised "Last Updated" date.

Continued use of the platform after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions regarding this Privacy Policy, your personal information, or data protection matters, contact us:

Traedol

Website: https://traedol.com

Email: support@traedol.com

Contact Page: https://traedol.com/contact

By using Traedol, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Privacy policy